Micro Center Complaint

Micro Center Complaint


Microcenter Rockville - Computer Service - Toshiba laptop

The warranties are bogus. My wife bought me a computer at Microcenter Rockville with a warranty. It was my understanding that the warranty began when the Toshiba warranty ended. Well, yesterday, I went into Microcenter for service, and they told me that their warranty overlaps or supercedes the Toshiba warranty, so that the the three year warranty I purchased began when I purchased the computer, not when the Toshiba warranty ended.

Well, my wife also bought an Asus computer from the same Microcenter Rockville Store, with the same warranty. When she took her computer in for service, they told her the warranty did not begin until the Asus warranty ended.

I will not buy from Microcenter every again.

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MCcustrel says: (4 years ago)
Hi Jongrant,

I came across your review recently while searching the measured up website. I understand that this review was written around 12 months ago and just wanted to follow up with you to make sure this issue got resolved. If not, I would sincerely value the time to connect with you and see how we can renew our customer relationship. Please email me at custrel@microcenter.com.

Micro Center
Customer Relations

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