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Micro Center Complaint - Poor customer service !
Micro Center Complaint

Micro Center Complaint


Poor customer service !

I went into the microcenter store (Central Ohio/Columbus) to purchase 2 of this laptop the other day (sku 571984)(Refurbished 229) Which it very clearly online says they have 10 of . It has shown that number for a few days now. I went into the store and found a clerk . He seemed annoyed to be bothered with a laptop sale under 300 . He looked around in back for a minute and came back saying he couldn't find it and tried to sell me an acer or something.I asked him for two other models I had found online before I came into the store (which amazing even though I heard someone just say that they had inventory recently he couldn't find) . Then I told him I wanted to stick with Toshiba or HP because I've had them before to which he replied " Anything under 300 will be the same anyway" trying to make me feel crappy because I didn't have the money for a better laptop .. So I shopped around on my own while he assisted customers who were looking at higher priced laptops . Everything I asked for the just didn't have or couldn't find. He checked the back for me one more time for the laptops I came in for while I went(on my own) and got a hard drive(which Matt had to put his sticker on ) and looked for a tablet. Which apparently no one likes to help with either( I've found that on the other two trips I've made to try to buy a tablet) So I finally gave up when he told me that he couldn't find it again. At this point I was so discouraged with the whole trip and what a jerk I felt like for even wanting to spend money in that store I bought one of these (451088)

So instead of buying the two laptops a tablet and a hard drive I got one laptop one hard drive and I don't know Ill shop there again. The only people who are ever nice there are the cashiers! If you need help on the floor and your not in a suit your a waste of their time .

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